A peer flood restriction bans messaging anyone the account has no history with. Conversations with existing contacts keep working: the account is not banned, it is limited in one specific action.
Where it comes from
Not only volume. The main source is complaints: several people tapped «report» on messages from a stranger. That is why one account survives a hundred messages and another is restricted at twenty — the difference is who was written to and what was said.
What to do immediately
- Stop the account. Do not try «maybe it works now»: attempts on a restricted account extend the term.
- Do not move its list to another account the same day. The cause is usually the list and the text rather than the account, and the second will follow.
- Look at where it stopped. If complaints came from one segment, the log shows it.
How long
The term is not disclosed and ranges from days to weeks. A second restriction is usually longer, and several in a row can become permanent.
Coming back
Not at the previous volume. After a restriction an account behaves like a new one: start small and build, as in warm-up — the calculator.
Not repeating it
Work on the text and the list rather than on evasion. The restriction follows complaints, and complaints follow the wrong message to the wrong person — where the line runs.
How Neurogram does this
Everything above is manual work that runs into the number of hours in a day. Neurogram does it on your own accounts and without you: it collects channels and audiences, writes comments and replies with a language model, and keeps limits and quiet hours so the accounts survive. See pricing or look at your case.