Website domain: https://neurogram.one. Owner: the Neurogram project administration (hereinafter — the Service).
This Policy describes what data we collect, how we use it and how we protect it. By using the website and/or software, you agree to its terms.
1. Collection and use of information
We may collect and process the following categories of data:
- Automatically: IP address, approximate geolocation, device type, browser language, cookies, site interaction history, technical logs and API requests.
- Provided by you: email, login, password hash; working data — Telegram account session files, settings, parsing results; payment information (statuses and amounts, without full card data).
2. Purposes of data processing
- Providing access to the Service's functionality.
- Performing technical tasks and providing feedback.
- Sending notifications, alerts and updates.
- Countering fraud and protecting against unauthorized access.
- Fulfilling obligations required by applicable law.
3. Confidentiality of Telegram accounts
When using the Service you voluntarily grant access to your Telegram accounts. You acknowledge and agree that:
- Responsibility for risks related to account restrictions or bans lies with you.
- The Service is not liable for loss of access to an account, including while using the software.
- We do not guarantee that using the tool does not conflict with the rules of Telegram or other platforms.
- Session files are stored in an isolated space and used only for tasks you have launched.
4. Payments and security
- Payments go through secure third-party payment services.
- We do not store CVC codes or full bank card numbers.
- Data is transmitted over an encrypted connection and processed with security measures in place.
5. Cookies and tracking technologies
The site uses cookies and similar technologies (e.g. local storage) for authorization, saving settings and analytics. You can disable cookies in your browser settings, but this may limit the site's functionality.
6. Disclaimer
We do not guarantee that using the automation features will not lead to a Telegram account restriction — all actions are taken at your own risk. We are not liable for lost profit, loss of channels or contacts, or direct or indirect damage. We may suspend access to the Service in case of breach of terms or attempts to interfere with the system.
7. Data storage and deletion
- Data is stored for the period necessary for the stated purposes.
- The User may request deletion of their data by contacting support: support@neurogram.one or Telegram @neurogram_support.
- We may retain data where there is a lawful basis.
8. Third parties and data transfer
We do not sell user data. Transfer is possible only at the request of authorized authorities, to trusted payment operators, or during a technical integration at the user's own request.
9. Age restrictions
The Service is not intended for persons under 18. By using the site, you confirm that you are of legal age.
10. Changes to the policy
We may amend the Policy. The updated version takes effect upon publication on the website.
11. Contacts
For data processing questions: email support@neurogram.one, Telegram @neurogram_support.